Portfolio Categories Blog
-1
archive,paged,tax-portfolio_category,term-blog,term-64,paged-3,qode-social-login-1.1.3,qode-restaurant-1.1.1,stockholm-core-1.1,select-child-theme-ver-1.1,select-theme-ver-5.1.7,ajax_updown_fade,page_not_loaded,wpb-js-composer js-comp-ver-6.0.3,vc_responsive
How leaders can communicate effectively when their organization, brand, or reputation is under attack.

Under Pressure: How to Communicate During a Crisis

When a crisis hits, how you communicate about it is critical.  Join me for the latest episode of the GSB Think Fast Talk Smart podcast where I chat with GSB Lecturer David Demarest about best practices for crisis communication at work.READ MORE

Managing in the Moment

Managing in the Moment: How to Get Comfortable with Being Uncomfortable

Business and life can be quite chaotic, unpredictable, and even messy. How can we better prepare ourselves to manage all of this spontaneity in a creative, collegial way? Listen in to the latest episode of the GSB’s Think Fast Talk Smart podcast where Professor Christian Wheeler and I discuss how you can prepare for the unexpected, learn from failures, and collaborate creatively with others.READ MORE

You Asked, We Answered

Think Fast: You Asked, We Answered

You asked… we answered. We all face communication challenges and conundrums. To celebrate the 6th month anniversary of the GSB’s Think Fast Talk Smart podcast, we reached out to listeners for their communication questions. Listen to our latest episode where I along with help from GSB MBA 2 student Shawon Jackson provide answers to questions regarding assertiveness, interruptions, and making sure your point gets across when you have lower status in an interaction. READ MORE

Quick Think: How to Use Body Language When Confronting Objections

Never let them see you sweat. Handling objections requires that you focus not only on what you say, but also on what you do with your body. Listen in as GSB Lecturer Burt Alper and I continue our discussion on objection handling in this Quick Thinks episode of the GSB’s Think Fast Talk Smart podcast.

READ MORE

The Art of Negotiation: How to Get More of What You Want

Get more of what you want! Listen in on the latest episode of the Stanford GSB podcast Think Fast Talk Smart as I interview Professor Emeritus Maggie Neale about best practices for negotiating and other high stakes communication.

In this podcast episode, we discuss the common mistakes people make during high stakes communication and how to effectively approach these conversations.

READ MORE

Don’t Be a Jerk at Work: How to Communicate Better with Coworkers and Employees

Don’t be a jerk at work! Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups? Join me for the latest episode of the GSB’s Think Fast Talk Smart podcast where Professor Bob Sutton and I discuss specific best practices for reducing friction at work when remote or in-person.

READ MORE

Make ’Em Laugh

Make ’Em Laugh: How Humor Can Be the Secret Weapon in Your Communication

The latest episode of the Think Fast Talk Smart podcast, which is produced by the Stanford GSB, is all about how a good laugh helps you and the work you do. Listen in as I chat with GSB professor Jennifer Aaker and Lecturer Naomi Bagdona who discuss the importance and role of humor in the workplace. They discuss best practices from their class “Humor, Serious Business” and from their forthcoming book “Humor, Seriously: Why humor is a secret weapon in business and life.”READ MORE