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How Communication Impacts Conflict

Dissolve Disagreements: How Communication Impacts Conflict

Dissolve Disagreements. Our professional and personal lives are filled with debate, disagreements, and arguments. Listen in to the latest episode of the GSB’s Think Fast Talk Smart podcast as I speak with Professor Nir Halevy about how communication done right can provide a clear avenue for resolving conflicts and kerfuffles.READ MORE

How asking strong questions helps you build trust

Question Everything: Why Curiosity Is Communication’s Secret Weapon

Question everything! Questions are the Swiss Army knife of communication. They can help you build trust and understanding, foster engagement, and even calm your nerves. Join me for the latest episode of the GSB’s Think Fast Talk Smart where I speak with GSB lecturer and former NPR reporter, producer, and director Debra Schifrin about how you can ask better questions. READ MORE

All Effective Communication Must Start With This

Quick Thinks: All Effective Communication Must Start With This

“Know your audience” is the advise most often given on the GSB’s Think Fast Talk Smart podcast. After a year of interviewing close to 25 experts from the Stanford GSB and elsewhere on campus, it is abundantly clear that the most successful communication is not about what you want to say, but what your audience needs to hear. In this new Quick Thinks episode, learn how to make your content relevant and useful to your audience.READ MORE

Look Within: How to Lead with Self Awareness and Vulnerability

Seek out fault lines. Join me for the latest episode of the GSB podcast Think Fast Talk Smart where I talk to GSB Senior Associate Dean and Professor of Organizational Behavior Brian Lowery to discuss the importance of self inquiry and an examination of one’s own values in order to effectively communicate and lead.READ MORE

How leaders can communicate effectively when their organization, brand, or reputation is under attack.

Under Pressure: How to Communicate During a Crisis

When a crisis hits, how you communicate about it is critical.  Join me for the latest episode of the GSB Think Fast Talk Smart podcast where I chat with GSB Lecturer David Demarest about best practices for crisis communication at work.READ MORE